Community Case Manager

Job Description
View All JobsApply Now
Community Case Manager
Job Title: Community Case Manager

Status: Part Time

Supervisor: Director of Community Programs

Pay Grade: DOE

Department/Division: Sound Alternative

Classification: Non-Exempt


The Community Case Manager conducts outreach and serves as a liaison between community members and needed services. The focus of this work is to connect community members with resources and services to assist with accessing primary care, behavioral health and core services including food, housing, clothing and other necessities.

Core task focus will be on improving individual social determinants of health through:


  • Develop plans of care to meet the needs of the client utilizing person-centered, strengths-based methods.
  • Provide information about and linkage with available resources.
  • Assist with Public Assistance, Unemployment, Social Security paperwork, and other application materials
  • Provide education and relevant printed materials on relevant health topics including Covid-19, vaccinations, preventative care, accessing health care.
  • Work in collaboration with other team members and community providers to remove barriers to services: e.g., acquisition of identification, legal aid, benefits assistance, scheduling appointments, arranging transportation to appointments, enrollment with service providers.
  • Actively participate in community meetings and consortiums relative to the provider network, collaborating effectively with coordinating service delivery.
  • Maintain accurate, confidential, professional, and up to date documentation (electronic and hard copy) of all client services.
  • Maintain confidentiality of all clients and services



Minimum education requirement High School Diploma


Two years of experience and Associates degree in related field preferred.


Excellent verbal and written English communication skills. Ability to use technology to identify and provide information about local, state, and federal resources. Ability to use basic computer programs to develop and distribute printed materials, communication skills. Ability to work in diverse settings and provide culturally competent service Must be able to cope with the mental and emotional stress of the position. Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility. Must be able to lift patients, medical equipment, supplies, etc.


Upon date of Hire:

  • Current Negative TB Test
  • Ability to Pass a DHSS Criminal History Check and Drug Test
  • Must be current in all immunizations


CCMC shall seek to insure and provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Ready to be a part of a great team?

A career at Cordova Community Medical Center (CCMC) may be the opportunity you've been looking for.
CCMC employees benefit package includes the Alaska Public Employee Retirement System (PERS), Annual and Sick leave accrual, Group Health Insurance, Life Insurance and nine paid holidays.